Welcome to Nurababy. Kindly spend some time and go through our shipping policy. For anything else, feel free to connect with us.
Shipping Policy for US:
- Enjoy free shipping for orders $150 USD, “exclusions apply” and above for Economy shipping excluding orders to Alaska, Hawaii, and other non-contiguous U.S. locations. Oversized items are subject to an oversized item fee of $25.
- We process and ship packages Monday through Friday. We do not ship on Saturday, Sunday, or holidays. Please note that most items ship within one business day of successful payment processing.
- If your order includes several items, they may ship separately and at different times. This could result in part of your order arriving at a different time, but still within the expected delivery window.
Shipping Policy for Rest of the world:
- Shipping rates will be applied at checkout based on shipping location.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us.
If you haven’t received your order within 1-2 weeks of receiving your shipping confirmation email, please contact us at Nurababycustomerservice@gmail.com with your name and order number, and we will look into the matter asap.